Q: How long will it take for me to receive my order?

A: Orders are processed within 12-18 business days beginning the day after your order was placed then fulfilled to be shipped by the 14th business day. Business days do not include weekends or holidays.


Q: How do I know which crystals are right for me?

A: You can purchase a crystal consultation through my website &. follow the instructions listed in the description once completed. Please allow at least 7 business days for a response to your consultation.


Q: When will the intention candles be available again?

A: Intention candles are available once a month at the beginning of the month in limited quantities. Restock notifications are available on my website. This information is also noted at the top of the page for my intention candles.


Q: What is the return policy?

A: When purchasing from Chi’s Aura Crystals, ALL SALES ARE FINAL.