Orders are processed within 12-18 business days beginning the day AFTER you place your order. Business days do NOT include weekends or holidays. To sign up for restock notifications, please read the instructions noted at the top of every category.

FAQ

 

Q: How long will it take for me to receive my order?

A: Orders are processed within 12-18 business days beginning the day after your order was placed then fulfilled to be shipped by the 14th business day. Business days do not include weekends or holidays.

 

Q: How do I know which crystals are right for me?

A: You can purchase a crystal consultation through my website &. follow the instructions listed in the description once completed. Please allow at least 7 business days for a response to your consultation.

 

Q: When will the intention candles be available again?

A: Intention candles are available by pre-order only &. the availability for this varies. Updates are posted on my Instagram business page @chi.aura.crystals &. an email is sent to my subscribers prior to availability.

  

Q: What is the return policy?

A: When purchasing from Chi’s Aura Crystals, ALL SALES ARE FINAL.