FAQ
Q: How long will it take for me to receive my order?
A: Orders are processed within 12-18 business days beginning the day after your order was placed then fulfilled to be shipped by the 14th business day. Business days do not include weekends or holidays.
Q: How do I know which crystals are right for me?
A: You can purchase a crystal consultation through my website &. follow the instructions listed in the description once completed. Please allow at least 7 business days for a response to your consultation.
Q: When will the intention candles be available again?
A: Intention candles are available by pre-order only &. the availability for this varies. Updates are posted on my Instagram business page @chi.aura.crystals &. an email is sent to my subscribers prior to availability.
Q: What is the return policy?
A: When purchasing from Chi’s Aura Crystals, ALL SALES ARE FINAL.